Terms of use

TERMS AND CONDITIONS related to WOLOO Website & WOLOO APP

(Version 1)

1. Your Agreement

1.1 This website www.woloo.in and/or the Woloo App (together, 'Woloo Platform') is operated by Loom and Weaver Retail Private Limited, a Company incorporated in India under the Companies Act 2013. Please read these Terms and Conditions (“this Terms of Use”) carefully before using the Woloo Platform and the services offered by Loom and Weaver Retail Private Limited, its affiliated companies (together, “Woloo”) or the thirdparty operators (the “Operator”) through the Woloo Platform (the “Services”). “You” and “your” when used in this Terms and Conditions includes (1) any person who accesses the Woloo Platform and (2) persons for whom you make a purchase of the Services.

2. Change of Terms of Use

2.1 Woloo’s Modifications

2.1.1 Woloo reserves the right, at its sole discretion, to change or modify any part of this Terms of Use at any time without prior notice. You should visit this page periodically to review the current Terms of Use to which you are bound. If Woloo changes or modifies this Terms of Use, Woloo will post the changes to or modifications of this Terms of Use on this page and will indicate at the bottom of this page the date on which this Terms of Use was last revised.

2.1.2 Your continued use of the Woloo Platform after any such changes or modifications constitutes your acceptance of the revised Terms of Use. If you do not agree to abide by the revised Terms of Use, do not use or access or continue to use or access the Woloo Platform and/or the Services. It is your responsibility to regularly check the Woloo Platform to ascertain if there are any changes to this Terms of Use and to review such changes.

2.1.3 In addition, when using the Services, you shall be subject to any additional terms applicable to such Services that may be posted on the page relating to such Services from time to time and the privacy policy adopted by Woloo from time to time (“the Privacy Policy”). All such terms are hereby expressly incorporated by reference in this Terms of Use.

3. Access and Use of the Services

3.1 Ownership of Content

3.1.1 This Woloo Platform, the domain name (www.woloo.in), subdomains, features, contents and application services (including without limitation to any mobile application services) offered periodically by Woloo in connection therewith are owned and operated by Woloo.

3.2 Provision and Accessibility of Services

3.2.1 Subject to this Terms of Use, Woloo may either offer to provide the Services by itself or on behalf of the Operators, as described in further detail on the Woloo Platform. The Services that have been selected by you on the Woloo Platform are solely for your own use, and not for the use or benefit of any third party. The term "Services" includes but is not limited to the use of the Woloo Platform, any Services offered by Woloo by itself or on behalf of the Operators on the Woloo Platform. Woloo may change, suspend or discontinue any Services at any time, including the availability of any feature, database or content. Woloo may also impose limits or conditions on certain Services or restrict your access to any part or all of the Services without notice or liability.

3.2.2 Woloo does not guarantee that the Services will always be available or uninterrupted. Woloo will not be liable to you if for any reason the Services are unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to the Services. You are also responsible for ensuring that all persons who access the Services through Internet connection are aware of this Terms of Use and other applicable terms and conditions for the Services, and that they comply with them.

4. Woloo Platform and Content

4.1 Use of the Content

4.1.1 All materials displayed or performed on the Woloo Platform including but not limited to text, data, graphics, articles, photographs, images, illustrations, video, audio and other materials (“Content”) are protected by copyright and/or other intellectual property rights. This Woloo Platform and the Content are intended solely for your personal and non-commercial use of the Services and may only be used in accordance with this Terms of Use.

4.1.2 If Woloo agrees to grant you access to the Woloo Platform and/or the Content, such access shall be non-exclusive, non-transferable and limited license to access the Woloo Platform in accordance with this Terms and Use. Woloo may, at its absolute discretion and at any time, without prior notice to you, amend or remove or alter the presentation, substance or functionality of any part or all of the Content from the Woloo Platform.

4.1.3 You shall abide by all copyright notices, trademark rules, information, and restrictions contained in the Woloo Platform and the Content accessed through the Woloo Platform, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purposes whatsoever the Woloo Platform or the Content or third party submissions or other proprietary rights not owned by you without the express prior written consent of the respective owners, or in any way that violates any third party rights.

4.2 Woloo’s Liability for the Woloo Platform and Content

4.2.1 Woloo cannot guarantee the identity of any other users with whom you may interact with in the course of using the Woloo Platform. Woloo cannot guarantee the authenticity and accuracy of any content, materials or information which other users or the Operators may provide. All Content accessed by you using the Woloo Platform is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom.

4.2.2 Under no circumstances will Woloo be liable in any way for any Content, including but not limited to any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with the use of or exposure to any Content posted, emailed, accessed, transmitted, or otherwise made available via the Woloo Platform.

We continually optimize the Woloo Platform to provide you the best experience and may test different default sort order algorithms from time to time.

5. Intellectual Property Rights

5.1 Intellectual Property

5.1.1 All intellectual property rights subsisting in respect of the Woloo Platform belong to Woloo or have been licensed to Woloo for use on the Woloo Platform. This Woloo Platform, the Services and the Content are protected by copyright and other intellectual property rights as collective works and/or compilations, pursuant to applicable copyright laws, international conventions, and other intellectual property laws. You undertake that: (a) You shall not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, distribute, perform, display, or in any way exploit, any part of the Woloo Platform and the Content, software, materials, or the Services in whole or in part; (b) You shall not store any significant portion of any Content in any form. Copying or storing of any Content other than personal and non-commercial use is expressly prohibited without prior written permission from Woloo or from the copyright holder identified in such Contents copyright notice.

6. User Submissions

6.1 Uploading of Information

6.1.1 In the course of accessing the Woloo Platform or using the Services, you may provide information which may be used by Woloo and/or the Operators in connection with the Services and which may be visible to other users of the Woloo Platform. You understand that by posting information or content on the Woloo Platform or otherwise providing content, materials or information to Woloo and/or the Operators in connection with the Services (“User Submissions”): (a) You hereby grant to Woloo and the Operators a non-exclusive, worldwide, royalty free, perpetual, irrevocable, sub-licensable and transferable right to use and fully exploit such User Submissions, including all related intellectual property rights subsisted thereon, in connection with providing the Services and operating the Woloo Platform and Woloo’s business, including but not limited to the promotion and redistribution of part or all of the Services and derivative works thereof in any media formats and through any media channels; (b) You agree and authorize Woloo to use your personal data in accordance with the Privacy Policy in effect from time to time; (c) You hereby grant each user of the Woloo Platform a non-exclusive license to access your User Submissions through the Woloo Platform, and to use, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the functionality of the Woloo Platform and under this Terms of Use; (d) You acknowledge and agree that Woloo retains the right to reformat, modify, create derivative works of, excerpt, and translate any User Submissions submitted by you. For clarity, the foregoing license grant to Woloo does not affect your ownership of or right to grant additional non-exclusive licenses to the material in the User Submissions, unless otherwise agreed in writing; (e) You hereby represent and warrant that any content in your User Submission (including but not limited to text, graphics and photographs) do not infringe any applicable laws, regulations or any third party rights; and (f) That all the User Submissions publicly posted or privately transmitted through the Woloo Platform is the sole responsibility of you and that Woloo will not be liable for any errors or omissions in any content.

7. Users Representations, Warranties and Undertakings

7.1 Use of the Woloo Platform and the Services

7.1.1 You represent, warrant and undertake to Woloo that you will not provide any User Submissions or otherwise use the Woloo Platform or the Services in a manner that: (a) Infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third party; or (b) Violates any law, statute, ordinance or regulation; or (c) Is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable; or (d) Involves commercial activities and/or sales without Woloo’s prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes; or (e) Constitutes libel, impersonates any person or entity, including but not limited to any employee or representative of Woloo; or (f) Contains a virus, trojan horse, worm, time bomb, or other harmful computer code, file, or program.

7.2 Removal of User Submissions

7.2.1 Woloo reserves the right to remove any User Submissions from this Woloo Platform at any time, for any reason including but not limited to, receipt of claims or allegations from third parties or authorities relating to such User Submission or if Woloo is concerned that you may have breached any of the preceding representations, warranties or undertakings, or for no reason at all.

7.3 Responsibility for User Submissions

7.3.1 You remain solely responsible for all User Submissions that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, the Woloo Platform.

7.3.2 You acknowledge and agree that you shall be solely responsible for your own User Submissions and the consequences of posting or publishing all of your User Submissions on the Woloo Platform. You represent, warrant and undertake to Woloo that: (a) You own or have the necessary rights, licenses, consents, releases and/or permissions to use and authorize Woloo to use all copyright, trademark or other proprietary or intellectual property rights in and to any User Submission to enable inclusion and use thereof as contemplated by the Woloo Platform and this Terms of Use; and (b) Neither the User Submissions nor your posting, uploading, publication, submission or transmittal of the User Submission or Woloo’s use of the User Submissions, or any portion thereof, on or through the Woloo Platform and/or the Services will infringe, misappropriate or violate any third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law, rule or regulation.

7.3.3 You are responsible for all of your activity in connection with using the Woloo Platform and/or the Services. You further represent, warrant and undertake to Woloo that you shall not: (a) Conduct any fraudulent, abusive, or otherwise illegal activity which may be grounds for termination of your right to access or use the Woloo Platform and/or the Services; or (b) sell or resell any products, services or reservation obtained from or via the Woloo Platform; (c) use the Woloo Platform for commercial or competitive activity or purposes, or for the purpose of making speculative, false or fraudulent bookings or any reservations in anticipation of demand; (d) Post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other user of the Woloo Platform; or (e) Violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material (including material that may be considered threatening or obscene), or engage in any kind of illegal activity that is expressly prohibited; or (f) Run maillist, listserv, or any other form of auto-responder, or "spam" on the Woloo Platform, or any processes that run or are activated while you are not logged on to the Woloo Platform, or that otherwise interfere with the proper working of or place an unreasonable load on the Woloo Platform’s infrastructure; or (g) Use manual or automated software, devices, or other processes to "crawl," "scrape," or "spider" any page of the Woloo Platform; or (h) Decompile, reverse engineer, or otherwise attempt to obtain the source code of Woloo Platform

7.3.4 You will be responsible for withholding, filing, and reporting all taxes, duties and other governmental assessments associated with your activity in connection with using the Woloo Platform and/or the Services.

8. Account Opening, Login Information and Security

8.1 Opening of the Woloo Account

8.1.1 In the course of using the Services, you may be required to open and maintain an account with Woloo (“Woloo Account”).

8.1.2 In the account creation process, you will be required to enter a valid email address, mobile number and master password (the “Login Information”) to create and access your Account. You agree that you will supply accurate and complete information, and that you will update such information promptly.

8.1.3 The Website or Application does not store your master password on our servers so your passwords cannot be retrieved by anyone but you. If you forget your master password you will have to reset your account and setup a new one.

8.2 Provision of Personal Information

8.2.1 As a condition to using some aspects of the Services, you may be required to register with Woloo and select a password and user name (“Woloo User ID”). If you are accessing the Services through a Third Party Website or service, Woloo may require that your Woloo User ID be the same as your user name for such Third Party Website or service.

8.2.2 You shall provide Woloo with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of this Terms of Use, which may result in immediate termination of your Woloo Account.

8.2.3 You represent that you shall not: (a) Select or use as a Woloo User ID a name of another person with the intent to impersonate that person; or (b) Use as a Woloo User ID a name subject to any rights of a person other than you without appropriate authorization.

8.2.4 Woloo reserves the right to refuse registration of or to cancel a Woloo Account at its sole discretion. You shall be responsible for maintaining the confidentiality of your password.

8.3 The following rules govern the security of your Account and Login Information:

8.3.1 You shall not share your Account and Login Information with any third party, let anyone else access or use your Account, or do anything else that might jeopardize the security of your Account;

8.3.2 In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify us at support@woloo.in and modify your Login Information;

8.3.3 You are solely responsible for maintaining the confidentiality of your Login Information (including your master password), and for restricting access to your hardware device while logged into Password Confidential Premium;

8.3.4 You will be responsible for all activities coming from your Account or from your hardware device, including purchases, whether or not authorized by you.

8.3.5 We can terminate your account or place your account on hold in order to protect you, Woloo or our partners from identity theft or other fraudulent activity.

9. Reviews and ratings - Further correspondence - Rights to User Content

9.1. By completing a registration / subscription, you agree to receive confirmation messages (in the form of emails and/or app notifications), as well as an invitation email(s) or app notification(s) for you to complete our guest review or rating form which we will send to you after you finish an activity. Leaving a review or rating is optional. For clarity, the confirmation and guest review emails are transactional and are not part of the newsletters or marketing mails, from which you can unsubscribe.

9.2. By posting a review or rating, you grant Woloo the full, perpetual, free, transferable and irrevocable rights to all submitted user content. Woloo reserves the right to translate, edit, adjust, refuse or remove reviews at its sole discretion.

9.3. By posting a review or rating, you represent and warrant that

9.3.1. you own and control all of the rights to the user content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such user content to or through the platform;

9.3.2. such content is accurate and not misleading; and

9.3.3. use and posting or other transmission of such content does not violate the Terms of Use or any applicable laws and regulations and will not violate any rights of or cause injury to any person or entity.

9.4. Reviews may not contain obscenities, profanity, inappropriate content, hate speech and offensive content, promotion of illegal conduct, other people’s personal information such as names, phone numbers or email addresses, and irrelevant content such as promotional, invite and reward information. Moreover, reviews may not defame, abuse, harass, or violate the legal rights of others.

9.5. You further grant Woloo the right to pursue at law any person or entity that violates your or Woloo's rights in the content by a breach of the Terms of Use. You agree you will be solely responsible for any user content you provide or submit.

9.6. Content submitted by users will be considered non-confidential and Woloo is under no obligation to treat such content as proprietary information. Without limiting the foregoing, Woloo reserves the right to use the content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it. Woloo is under no obligation to offer you any payment for content that you submit or the opportunity to edit, delete or otherwise modify content once it has been submitted to Woloo. Woloo shall have no duty to attribute authorship of content to you, and shall not be obligated to enforce any form of attribution by third parties. Please refer to the Terms of Use on the Platform for more details.

10. Free Trials

Your Woloo membership may start with a free trial. The duration of the free trial period of your membership will be specified during sign-up and is intended to allow new members and certain former members to try the service.

11. Subscription and Membership:

11.1 Your Woloo membership will continue as per applicable plan as subscribed for, unless cancelled. All plans come with auto renewal options. To use the Woloo platform you must have Internet access and applicable device, and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorize us to charge the membership fee for the next billing cycle to your Payment Method as auto renewal option.

11.2. We may offer a number of membership plans, including special promotional plans or memberships offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. Some membership plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you.

12. Payment Methods:

12.1 To use the Woloo service you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.

12.2. Updating your Payment Methods. You can update your Payment Methods by going to the "Account" page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).

13. Cancellation:

You can cancel your Woloo membership at any time, and you will continue to have access to the Woloo service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or nonavailed service facilities. Once you cancel your membership, your account will automatically close at the end of your current billing period or cycle and no payments will be processed further for your account. If you signed up for Woloo services using your account with a third party as a Payment Method and wish to cancel your Woloo membership, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the Woloo service through that third party. You may also find billing information about your Woloo membership by visiting your account with the applicable third party.

14. Changes to the Price and Subscription Plans:

14.1 Woloo reserves the right to change its subscription plans and the price of its services from time to time; however, any price changes or changes to subscription plans will apply no earlier than 30 days following notice to you by email, App based notifications and as posted on Woloo platform.

14.2 Woloo reserves the right to require payment of any additional fees or charges for any Services offered by Woloo. You shall pay all applicable fees or charges, as described on the Woloo Platform or at respective oulets in connection with such Services selected or availed by you.

14.3 Your use, or continued use, of the Services offered by Woloo following such notification constitutes your acceptance of any new or revised fees or charges.

14.4 Woloo’s Rights and Obligations

14.4.1 Woloo reserves the right to deny and cancel any subscriptions, bookings or purchases of any Services that are deemed in violation of this policy. Such a determination is at Woloo’s sole discretion.

14.4.2 Woloo intends to offer or procure the Operators to offer the Services to you at the best price available on the market. You acknowledge and agree that all taxes and additional fees for particular Services that may be payable for using the Services are expressly excluded in determining the best price.

14.4.3 Whilst the Operators are required to provide Woloo with accurate and updated prices of the Services on the Woloo Platform, Woloo cannot guarantee that all prices for the Services provided by the Operators are accurate and updated at all times.

14.5 The above terms and conditions & return policies are applicable to all Woloo users worldwide.

15. Privacy Policy

For Woloo’s policy relating to its use of your personal data, please review Woloo’s current Privacy Policy, which is hereby incorporated by reference to this Terms of Use. Your acceptance of this Terms of Use constitutes your acceptance and agreement to be bound by our Privacy Policy.

16. Indemnity

16.1 Woloo’s Indemnification

16.1.1 You will indemnify and hold Woloo, our holding companies, subsidiaries, affiliates, officers, directors and employees harmless from, including but not limited to all damages, liabilities, settlements, costs and attorney’s fees, claims or demands made by any third party due to or arising out of your access to the Woloo Platform, use of the Woloo Platform, your violation of this Terms of Use, or the infringement of any intellectual property or other right of any person or entity by you or any third party using your Woloo User ID.

16.2 Woloo’s Involvement

16.2.1 Woloo may, if necessary, participate in the defense of any claim or action and any negotiations for settlement. You will not make any settlement that may adversely affect the rights or obligations of Woloo without Woloo’s prior written approval. Woloo reserves the right, at its expense and upon notice to you to assume exclusive defense and control of any claim or action.

17. Disclaimers and Limitation of Liability

17.1 Parties’ Relationship

17.1.1 Woloo has no special relationship with or fiduciary duty to you for accessing and using the Woloo Platform and the Content. You acknowledge that Woloo has no control over, and no duty to take any action regarding: (a) Which users gain access to this Woloo Platform; (b) What content you access via the Woloo Platform; (c) What effects the Content may have on you; (d) How you may interpret or use the Content; and (e) What actions you may take as a result of having been exposed to the Content.

17.2 Services and Comments

17.2.1 You acknowledge and agree that the Operators may offer the Services on the Woloo Platform, and that suggestions or recommendations may be given by the Operators or Users of the Woloo Platform. Woloo makes no representations or warranties regarding the accuracy of descriptions anywhere on the Services, or regarding suggestions or recommendations of the Services offered or purchased through the Woloo Platform.

17.3 Exemption of Liability

17.3.1 In no event will Woloo, the Woloo Platform, or any of Woloo’s holding companies, subsidiaries, affiliates, officers, directors and/or employees be liable for any loss of profits or any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from: (a) This Woloo Platform; or (b) This Terms of Use; or (c) Any breach of this Terms of Use by you or a third party; or (d) Use of the Woloo Platform, tools or Services we provide related to the business we operate on the Woloo Platform by you or any third party; or (e) Any actual or attempted communication or transaction between users, in each case, even if we have been advised of the possibility of such damages

17.3.2 These limitations and exclusions apply without regard to whether the damages arise from: (a) Breach of contract; or (b) Breach of warranty; or (c) Strict liability; or (d) Tort; or (e) Negligence; or (f) Any other cause of action, to the maximum extent that such exclusion and limitations are not prohibited by applicable law.

17.3.3 This Woloo Platform, including all content, software, functions, materials and information made available on or accessed through the Woloo Platform, is provided on an "as is" basis. To the fullest extent permissible by applicable law, Woloo makes no representations or warranties of any kind, either express or implied, including but not limited to the content on the Woloo Platform or the materials, information and functions made accessible through the Woloo Platform, for any of the Services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through the Woloo Platform, or for Operator ability, fitness for a particular purpose, non-infringement, or that the use of the Services will be uninterrupted or error-free.

17.3.4 You acknowledge and agree that any transmission to and from the Woloo Platform is not confidential and your communications may be read or intercepted by others. You further acknowledge and agree that by submitting communications to Woloo and by posting information on the Woloo Platform, including tours and/or activities, no confidential, fiduciary and contractually implied or other relationship is created between you and Woloo other than pursuant to this Terms of Use

17.3.5 You acknowledge and agree that you will not hold or seek to hold Woloo responsible for the content provided by any Operator or third party and you further acknowledge and agree that Woloo is not a party to any transaction in relation to the Services provided by any Operator or third party. Woloo has no control over and does not guarantee the safety of any transaction, tours and/or activities or the truth or accuracy of any listing or other content provided by any Operator or third party on the Woloo Platform.

17.4 Remedies

17.4.1 If you are dissatisfied with the Woloo Platform, do not agree with any part of this Terms of Use, or have any other dispute or claim with or against Woloo or another user of the Woloo Platform with respect to this Terms of Use or this Woloo Platform, your sole and exclusive remedy against Woloo is to discontinue use of the Woloo Platform

18. Interaction with Third Parties

18.1 Links to Third Party Websites

18.1.1 This Woloo Platform may contain links to third party websites or services (“Third Party Websites”) that are not owned or controlled by Woloo, or the Services may be accessible by logging in through a Third Party Website. Links to Third Party Websites do not constitute an endorsement or recommendation by Woloo of such Third Party Websites or the information, products, advertising or other materials available on those Third Party Websites.

18.1.2 When you access Third Party Websites, you do so at your own risk. You hereby represent and warrant that you have read and agree to be bound by all applicable policies of any Third Party Websites relating to your use of the Services and that you will act in accordance with those policies, in addition to your obligations under this Terms of Use.

18.1.3 Woloo has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third Party Websites. In addition, Woloo will not and cannot monitor, verify, censor or edit the content of any Third Party Website. By using the Services, you expressly relieve and hold Woloo harmless from any and all liability arising from your use of any Third Party Website.

18.1.4 Your interactions with organizations and/or individuals found on or through the Services including but not limited to the Operators, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals.

18.1.5 You should conduct whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.

18.2 Woloo’s Responsibility:

18.2.1 You agree that Woloo shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this site, or between users and any third party, you understand and agree that Woloo is under no obligation to become involved. In the event that you have a dispute with one or more other users or third parties, you hereby release Woloo, its holding companies, subsidiaries, officers, directors, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes.

19. Feedback

From time to time we may request you to provide us with your views on our services, the Website, the App or any other related issue. Our use of your contribution together with the personal information you provide will be governed by these Terms and Conditions and by the terms of our Privacy Policy

20. Termination

20.1 Termination by Woloo

20.1.1 This Terms of Use shall remain in full force and effect while you use Woloo Platforms or the Services. Woloo may terminate or suspend your access to the Services or your membership at any time, for any reason, and without notice, which may result in the forfeiture and destruction of all information associated with your membership. Woloo may also terminate or suspend any and all Services and access to the Woloo Platform immediately, without prior notice or liability, if you breach any of the terms or conditions of this Terms of Use.

20.2 Effects of Termination

20.2.1 Upon termination of your Woloo Account, your right to use the Services, access the Woloo Platform, and any Content will immediately cease. All provisions of this Terms of Use which, by their nature, should survive termination, shall survive termination, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.

20.2.2 If this Terms of Use is terminated as a result of your breach, Woloo reserves the right to cancel any outstanding Vouchers, Subscriptions you may have purchased prior to said termination, without refund or liability to you.

21. Governing Law

This Terms of Use shall be governed and construed in accordance with laws of India. You agree to submit to the exclusive jurisdiction of the courts at Mumbai, India, in all questions and controversies arising out of this Agreement and your use of the Website or the App.

22. Miscellaneous

22.1 Severability

22.1.1 If any provision of this Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Terms of Use shall otherwise remain in full force and effect and enforceable.

22.2 Assignment

22.2.1 This Terms of Use is not assignable, transferable or sub-licensable by you except with Woloo’s prior written consent. Woloo may transfer, assign or delegate this Terms of Use and its rights and obligations without prior notice to you.

22.3 The Terms of Use have been drafted, and shall be construed, in the English language. Any translation of the Terms of Use is solely for reference only. In the event of inconsistency between the English language version and a translated version, the English language version of the Terms of Use shall always prevail.

23. Contact

Please contact Woloo at support@woloo.co.in to report any violations of this Terms of Use or to pose any questions regarding this Terms of Use or the Service.

Last updated on June 27, 2020.

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